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Posted: Monday, February 5, 2018 3:22 AM

CareerEd Help Desk Analyst This Job was posted over 30 Days Ago on 09-15-2017 Find latest similar jobs Sign up for similar job alert! Job ID : 10409 Company : State of Arkansas Location : little rock, AR Type : Contract Duration : 1 Year Rate : DOE Salary : Open Status : Active Openings : 1 Posted : 4 months ago Job Seekers, Please send resumes to resumes@hireitpeople.com or Call: (202) 719-0200 Ext: 127 Short Description: The Desktop Field Technician will provide end users with assistance solving computer related problems, such as imaging, LAN connection, malfunctions and program problems. Complete Description: Central OfficeTravel Required - travel expenses reimbursed.Valid Driver's LicenseCurrent Vehicle Insurance CertificatesLocal Candidates: In-person interviews in Little RockThe Help Desk Analyst (Central Office located) will provide user and computer support to agency staff and managers, both directly and remotely as a member of the ARCareerEd Information Systems and Services Dept. The Help Desk Analyst is responsible for daily tasks needed to provide support to their responsible sites as well resolve issues specified via trouble tickets issued by a state-wide ticketing system managed by DIS. General DescriptionTests, maintains, and monitors computer programs and systems, including coordinating the installation of computer programs and systems. Coordinates and links computer systems, within an agency and the state, to increase compatibility and to share information. Consults with management to ensure agreement on system principles. Expands or modifies systems to serve new purposes or improve work flow. Determines computer software or hardware needed to set up or alter system.In addition, this person will be required to provide limited after hours support, 24 x 7 on a rotating basis. Skill Required / Desired Amount of Experience Microsoft Windows Desktop OS (Windows 7, Window 8, 8.1, 10) Required 4 Years Active Directory Administration Required 4 Years Desktop \ Laptop \ Tablet Hardware Required 4 Years Remote Access (ie, LogMeIn) Required 2 Years Certifications (CompTIA: A+ or Network+) Required CISCO Switches Required 2 Years Windows Server 2008 R2 or later Release Highly desired Certifications (MS) Highly desired

Source: http://www.juju.com/jad/00000000i7udnf?partnerid=af0e5911314cbc501beebaca7889739d&exported=True&hosted_timestamp=0042a345f27ac5dcf75f90499fad8c3088e438ede98045f07e6928698f52f706


• Location: Little Rock

• Post ID: 17458122 littlerock
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