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Posted: Thursday, September 28, 2017 2:09 AM

The Access Coordinator III works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I and II level and performs other duties to support the patient care activities as needed. 30 : Circle of ExcellenceA?We Create Comfort, Hope and Healing for our Patients and Families. The Circle of Excellence consists of behavior and service standards which demonstrate the culture and policies and procedures of UAMS and the Clinical Programs Division. The service standards are: Safety 20, Respect 20, Excellence 20, Image 20, and Efficiency 20. The behavior standards consist of: our environment, attitude, ethics, communication, teamwork, appearance, and quality. These are all attributes which are essential in providing the patient care and support in achieving the overall mission of the organization. A full description of COE can be found at 70 Job Duties (Performs Role of): 60 Office Duties/Supply : Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients. Role Specific Duties: 1. Chemotherapy treatments:Know chemotherapy drug names, and able to recognize if itA?s a first treatment or subsequent treatmentRecognize when patient needs to be scheduled for a 5FU hook up and disconnect. Recognize which infusion clinic the procedure needs to be schedule in (dependent upon the weekday)2. Schedule Specialized Testing: determine in which order certain tests needs to be scheduled (PET before MUGA, Speech/Swallow Study, etc) 3. Schedule Specialized ProceduresPort Placement: determine if the patient needs to be scheduled in IR or CVL clinic.Bone Marrow: lab with sedation has to be scheduled in PACU rooms and non sedation scheduled in Bone Marrow Procurement.Feeding Tube Placement: call IR, they will start approval process. MONC scheduler gives patient barium and directions to patient and schedule nutritional consult, consult needs to be coordinated prior to the feeding tube placement.4. Coordinating appointments with other areas that do not utilize EPIC Professional Development (5) : Attends required training and/or in:services. Attends staff meetings and participates in the orientation and/or training of new staff. Participates in annual educational needs assessment. Maintains required job skill competencies and completes skill assessment annually. Completes and maintains documentation of continuing education hours annually. Other duties may be assigned to this position. (5)Customer Service : Interacts with and assists the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co:workers, management team, and ancillary departments. Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements. Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assists internal and external stakeholders as needed with exceptional customer service.High School diploma/GED plus 3 years experience in registration, billing or scheduling in a healthcare environment required. Must have good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners. Knowledge in medical terminology required. Salary: Negotiable UAMS is an inclusive Affirmative Action and Equal Opportuni


• Location: Little Rock

• Post ID: 15096857 littlerock is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017