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Posted: Thursday, September 28, 2017 7:36 AM

The Care Management Assistant (CMA) position will support the Care Management Department and teams with clerical support for the discharge planning and utilization review process of patients at UAMS. The discharge planning process which starts with admission. The CMA will communicate with post:acute facilities, patients, families and other UAMS team members to ensure services are arranged as ordered. Salary offered commensurate to experience.Works collaboratively with the RN Care Manager and Social Work team members focused on care of the patient and family to facilitate timely discharges and support a smooth transition to the next level of care for all municates the coordinated referrals to post discharge providers including home health, home and inpatient hospice, Long Term Acute Care facilities, Skilled Nursing Facilities, Assisted Living facilities, transportation and others as needed for a safe discharge plan.Gathers and provides all relevant information needed by facilities to provide for care transitions, following policy with regards to release of information.Conducts follow:up calls with providers to ensure receipt of needed information and expected timing of acceptance. Arranges discharge appointments for patients following up at UAMS or other community providers.Ensures the appointments are listed as part of the patients discharge education.Demonstrates a working knowledge of payer benefits (Medicare, Medicaid as well as managed care and commercial payers)pletes required regulatory documentation for patient admissions with the guidance of Care Management team (examples include but not limited to MOON notices, Medicare Important Messages etc.).May perform other duties as assigned. Minimum Qualifications:High School Diploma/GED plus two (2) years of care management, customer service, clerical, data entry or related experience to include one (1) year of medical office/medical records puter/keyboard skills, telephone etiquette, and general knowledge of office equipment. Preferred Qualifications:Registration and/or appointment scheduling.Experience with EPIC.Proficient in medical terminology.Experience working with DME companies or other post:acute care organizations.Stand: FrequentlySit: OccasionallyWalk: FrequentlyBend, crawl, crouch, kneel, stoop, or reach overhead: OccasionallyLift, push, pull, carry weight: 11 : 25 lbsUse hands to touch, handle, or feel: OccasionallyTalk: FrequentlyHear: FrequentlyTaste or smell: OccasionallyRead, concentrate, think analytically: FrequentlyPhysical Environment: Inside Office EnvironmentNoise Level: ModerateVisual Requirements: Far visual acuity, Near visual acuityHazards: None


• Location: Little Rock

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