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Posted: Tuesday, February 6, 2018 5:28 PM

Job Description

Our promotional marketing company is looking for Customer Service Sales Associates who can assist clients with product issues and help to maintain a high customer retention level. The Customer Service Sales Associate will be responsible for addressing customer product issues and concerns with the company. The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution.
Responsibilities:
* Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
* Work on special short:term projects to offer customized support for new products or products at end:of:life
* Monitor the customer satisfaction levels and develop methods for increasing them
* Assist in creating ways for delivering excellent customer service to irate or problematic customers

Qualifications:
* High school diploma/GED required (College degree preferred)
* 2+ years experience in a customer service role
* Ability to work well in a team environment
* Strong sense of professionalism and discretion required

Benefits:
The management team offers an environment where our associates ideas are not only heard but implemented. As a company, we offer advancements base solely on individual performance.
:Full paid training
:Full time / Part Time / Seasonal Openings
:10:15 hourly plus weekly bonuses
:Management trainee positions opening Winter 2017
:Yearly R and R trip

Company Description
We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets
Tailor Made Concepts dedicates all of our resources to bringing out the best in human potential while fostering solid relationships with our team members, customers and clients. Our mission revolves around generating client, company and customer solutions that improve life for everyone. We stand out from our competition because we create a distinctive synergy between all parties. This approach results in value added and unique marketing strategies for our customers.

Source: https://www.tiptopjob.com/jobs/78000631_job.asp?source=backpage


• Location: Little Rock

• Post ID: 17466362 littlerock
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