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Posted: Thursday, September 28, 2017 1:33 AM

*Position May Work Variable Shifts, Holidays and Weekends** The Patient and Family Ambassador reports to the Supervisor of Hospitality Services and provides staffing for the multiple family hospitality services provided by the Department. Hospitality Services functions include staffing of the Hospital Information Desks, ICU Waiting Room desks, NICU desk, PRI Information Desks, Cart Drivers, Discharge Lobby Desk, Outside Greeters, One Day Surgery desk, Cancer Institute after hours desk and a Concierge. Salary: 19,635 annually (9.44 hourly)Staffs Information desks.Greets patients/families with a positive, customer:focused and appropriate manner, providing directions and information, helping find patient locations and otherwise assisting visitors.Staffs the intensive care units, working with nursing to provide guidance and enforcement of the visitation policies for those units.Drives the courtesy cart along the prescribed route picking up and assisting patients and families who need help in getting to their destinations.May perform other duties as assigned.High School diploma/GEDExperience in support/hospitality role and customer service in a hospital setting preferredStand: FrequentlySit: FrequentlyWalk: FrequentlyBend, crawl, crouch, kneel, stoop, or reach overhead: OccasionallyLift, push, pull, carry weight: 10 lbs or lessUse hands to touch, handle, or feel: FrequentlyTalk: ContinuouslyHear: ContinuouslyTaste or smell: OccasionallyRead, concentrate, think analytically: ContinuouslyPhysical Environment: Inside Medical Facility EnvironmentNoise Level: ModerateVisual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuityHazards: None


• Location: Little Rock

• Post ID: 15096932 littlerock is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017