Provides twenty-four (24) hour accountability for the delivery of quality patient care that promotes the safety and well-being of all patients on assigned units. Responsible for planning, prioritizing, organizing, directing and meeting the daily needs and demands of patients and staff on assigned nursing units. Uses sound knowledge of nursing practices to assign patient care responsibilities to staff based on the patient s acuity and skill needs. Operationalizes knowledge of human resource management to effectively manage and communicate with staff on assigned unit to promote open communication, teamwork and enhanced work performance. Responsible for effective utilization to ensure appropriate and efficient use of financial, supply and staff resources. Accountable for unit-level implementation of hospital policies and procedures. The nurse manager is accountable for budget preparation and for fiscal operations of the department. Achieves high productivity while attaining exceptional patient, physician and associate satisfaction. This position requires a sound knowledge of nursing practice and exceptional leadership abilities to manage complex, stressful and critically important environments. Promotes the St. Vincent Health System/CHI mission, vision and purpose.
CORE JOB FUNCTIONS
A. Mission and Core Values Demonstrates the ability to progressively guide and lead groups of people to meet goals and exceed customer requirements. Role models leadership behavior, collaborative team relationships and St. Vincent Health System/CHI Core Values.
B. Performance Management (Customer Satisfaction/Quality) - Creates team based quality improvement plans, including definition of team goals, utilizing performance measures and appropriate analysis tools, changing and improving performance through feedback, coaching and teaching. Leads the patient care unit in care delivery based on research findings and evidence-based practice.
C. Fiscal Performance - Utilizes an indicator system to monitor volume trends incorporating financial and customer satisfaction measures. Demonstrates an ability to plan, organize and control department resources and communicate fiscal expectations to staff.
D. Workload Coordination (Teamwork) - Coordinates the allocation of staff on a day to day basis to ensure the delivery of appropriate service by competent staff as defined by experience, education and skill. Provides for and encourages and environment of self-development and continued learning.
E. Management and Communications Demonstrates the ability and dedication to address issues and activities that encompass the larger aspect operations of the division including the ability to communicate with other members of the St. Vincent Health System/CHI, physicians, staff and external sources/vendors. Maintains an effective channel for productive and interactive communication.
F. Direct supervision (24 hours/7 day a week) for the following\\:
Charge Nurses (RN)
Registered Nurses (RN)
Licensed Practical Nurse [LPN]
Certified Nursing Assistants
Other Departmental Personnel
G. Participate on committees and leads projects as assigned.
H. Any other duties, as assigned.
Bachelor s degree in nursing (BSN), MSN preferred.
Current unencumbered RN licensure to practice in the State of Arkansas; Membership in professional organizations and professional certification required. Must sit for professional certification within one year of entering the position. Must have obtained professional certification within two years.
Minimum of 5 years clinical experience in a healthcare organization required. 3-5 years of clinical management experience preferred.
The physical activities involve balancing, climbing, crawling, crouching, grasping, kneeling, lifting, pulling, pushing, reaching, standing, stooping, and use of fingers and repetitive movements. An individual in this position may be required to carry or lift weight of up to 50 lbs., push and/or pull 100-150 lbs. The sensory and communicative activities required for this position includes feeling, hearing, seeing, smelling, and speaking.
Knowledge and Skills\\:
Demonstrated ability to problem solve and be supportive/innovative in the process of change; strong human relations skills with an ability to handle difficult/sensitive issues with regard to patient confidentiality; ability to motivate others; and excellent written/oral communication skills; knowledge of hospital practices and procedures, as well as laws, regulations, and guidelines pertaining to the department.
An ability to integrate and interpret data from diverse sources addressing issues high complexity. An ability to develop strong relationships with customers (i.e. patients, physicians and supporting departments). Demonstrated facilitation skills with a working knowledge of CQI tools and techniques.
Associated topics: admin, care manager, chief, deputy, memory, nmh, nurse manager, nursing manager, rgn, services manager
• Post ID: 14652412 littlerock