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Posted: Saturday, August 26, 2017 9:05 PM

Description:JOB SUMMARY: Responsible for providing staffing and scheduling support to patient care areas. ESSENTIAL FUNCTIONS1. Communication: Consistently answers the telephones promptly and courteously. Effectively answers customers questions. Meets and greets the public in a friendly and professional manner. Establishes and maintains positive working relationships. Effectively works to resolve customer conflicts and complaints. Keep nurse managers informed of unfilled shifts and call:ins. Records and relays all messages accurately and timely. Sends and receives E:MAIL and facsimiles. 2. Staffing / Scheduling: Provides nurse managers with a plan sheet and assists them in the preparation of their four week schedule. Assigns and reassigns shifts utilizing all available resources. Enters schedule consistently and accurately in the scheduling system within unit specific time frame. Maintains staffing sheets utilizing all available resources in making logical decisions as it relates to staffing adjustments. Adheres to unit specific policies regarding Summer and Winter Holidays. Call and verify census and staffing prior to the beginning of each shift Edits staffing sheets and enters in the scheduling system in the appropriate time frame assuring that the information entered is accurate. Reviews all schedules and alerts nurse manager to critical staffing needs. 3. Information Management: Utilizes the staffing matrix as a guideline when making staffing decisions and adjusts staffing accordingly Consistently maintains and keys daily changes in the scheduling system in a timely manner. Compiles data and creates reports as requested by management. Also acts as Resource Person for retrieving available historical data as requested. Consistently completes and sends the shift staffing summary report in the established time frame and with no errors. Consistently maintains the low census log and discrepancy log when appropriate and follows up with responsible party. Consistently utilizes the phone log when making calls to obtain additional staff Consistently submits requested reports, assuring that the information recorded is accurate. 4. Budget: Staff units according to their staffing matrix, flexing staff when appropriate. Demonstrates fiscal responsibility by ensuring that units are staffed based on correct utilization of matrix guidelines. Consistently monitors unit staffing to avoid staffing overages. Consistently enters accurate data in employee timecard to prevent error in payroll. 5. Payroll: Consistently processes payroll accurately using information available and in specified time frame. Able to explain paychecks, answer payroll questions, and resolve pay concerns in a calm professional manner. Flexible with work schedule to accommodate payroll processing deadline. Consistently follows payroll practices and guidelines. Follow up with appropriate nurse managers to ensure that all payroll information is submitted in a timely fashion. Qualification:MINIMUM QUALIFICATIONS: Education: Two years college or the equivalent. Experience: At least four years related hospital experience. Physical Requirements: This job requires, at various times, the following physical activities; sitting, reaching, carrying, walking, pushing, pulling, lifting, talking, hearing, and finger dexterity. Must have close visual acuity to perform daily activities. The worker is not substantially exposed to adverse environmental conditions. Skills: Word processing, Microsoft Word preferred. Excel. Demonstrated communication skills, both oral and written. Accurate typing; ability to perform multiple tasks; ability to work independently without close supervision; decision making skills. Associated topics: care, care unit, coronary, domiciliary, hospice, intensive care unit, mhb, nurse clinical, psychiatric, surgical


• Location: hot springs national park, Little Rock

• Post ID: 14517103 littlerock is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017